Returns & Exchanges

At OMHU, we want you to love your home essentials; if you are not completely satisfied, we offer a 30-day return window for items in their original, unused condition. Please note that custom furniture and final sale items are not eligible for return or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization.

  • 2.
    Pack with Care

    Place the items safely in their original packaging, ensuring all protective inserts are included to prevent damage during transit.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.